Privacy Policy
Last Updated: 12/1/2025
True North Recovery LLC (“True North Recovery,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, https://TrueNorthRecoveryMT.com (the “Site”).
By using this Site, you consent to the practices described in this Privacy Policy.
- Information We Collect
We collect information in the following ways:
- Information You Provide Directly
When you use our contact form or email us, we may collect:
- Your name
- Email address
- Phone number
- Any message or information you choose to provide
Please do not include personal medical or health information in any online form or message.
- Automatically Collected Information
When you visit our Site, certain information may be collected automatically through cookies or analytics tools, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Site
- Referring website or link
We use this information to understand visitor behavior and improve our website experience.
- Use of Information
We may use the information collected for the following purposes:
- To respond to your inquiries and provide information about our programs and services
- To improve our website functionality, design, and user experience
- To comply with legal and regulatory obligations
- To analyze website usage using tools such as Google Analytics
We do not sell, rent, or share personal information with third parties for marketing purposes.
- HIPAA Compliance and Health Information
True North Recovery LLC is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Please note that the Site’s contact form is not a secure or encrypted communication channel.
If you are a client or patient, any protected health information (PHI) you share during treatment is governed by HIPAA policies and internal confidentiality procedures — not this website Privacy Policy.
- Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your experience. You can disable cookies in your browser settings, but doing so may affect some website functionality.
We use Google Analytics to collect anonymous usage data. For more information on how Google uses your data, visit:
https://policies.google.com/technologies/partner-sites
- Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
- Information Sharing
We may share limited information with trusted service providers that assist us in operating our website or communicating with visitors.
These providers are contractually obligated to keep your information secure and confidential.
We may also disclose information when required by law, subpoena, or legal process.
- Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect.
However, no internet transmission or electronic storage method is completely secure. By using our Site, you acknowledge and accept these inherent risks.
- Links to Other Websites
Our Site may contain links to third-party websites. True North Recovery LLC is not responsible for the privacy practices, content, or security of those external sites.
We encourage you to review the privacy policies of any linked websites you visit.
- Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have received such information, we will delete it promptly.
- Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to or correction of your data
- Request deletion of your data
- Opt out of non-essential communications
To exercise these rights, please contact us using the details below.
- Changes to This Policy
True North Recovery LLC may update this Privacy Policy periodically.
The updated version will be posted on this page with the “Last Updated” date revised accordingly.
We encourage you to review this page occasionally for updates.
- Contact Information
If you have questions or concerns about this Privacy Policy, please contact:
True North Recovery LLC
Email: Recover@TrueNorthRecoveryMT.com
Phone: +1 (406) 315-1768
Address: Great Falls, Montana, USA
- Governing Law
This Privacy Policy and any related disputes are governed by the laws of the State of Montana and applicable United States federal laws, without regard to conflicts of law principles.
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